Simplify Customer Communication with Automated Text Message Workflows.

What Is an Automated SMS Workflow?

An automated text message workflow is a series of personalized SMS messages sent to leads, customers, or patients. Workflows trigger based on certain actions. From signing up for your list to booking an appointment, a wide range of conditions can activate these sequences.

A cinch to customize, automated workflows can adapt to almost any business objective. Use them to expand marketing efforts, ramp up sales, or offer added customer support.

Because each message sends on a schedule, workflows are ideal for communicating with contacts on a consistent and timely basis. And since they send automatically, they make it easy to connect with subscribers at scale.

What Can You Do with Text Workflows?

With Sakari’s flexible marketing automation software, you can build text workflows for almost any type of business communication. Workflows are your ticket to:

• Send follow-up messages based on specific interactions
• Trigger reminders or notifications for upcoming events
• Onboard customers on autopilot
• Run one-time or ongoing marketing campaigns
• Handle support processes automatically

No generic mass texting here. Workflows can segment audiences and personalize messages based on recipients’ responses or behaviors.

That means you send SMS messages that matter every time. Which builds trust, gets responses, and drives the results you want.

Once you set up a workflow, messages trigger automatically. That means you cut down on manual tasks, freeing up time for other work.

How Automated Text Message Workflows Work

Building automations is easier than you think. Here’s how to set up a workflow in just five steps using Sakari’s SMS marketing automation software:

• Define the triggers that add contacts to the workflow, such as having an upcoming appointment within a certain timeframe.
• Choose the actions that happen next, such as sending an appointment reminder a certain number of days or hours in advance.
• Create SMS messages and add automated personalization, such as the client’s name, appointment time, and location.
• Set a schedule for each message to send so you can connect with the client at the optimal time.
• Add custom rules so you can send relevant automated responses instantly.

Once you activate a workflow, it runs on autopilot. But you’ll want to check open rates, response rates, and other real-time metrics to make sure it’s delivering the best customer experience.

Why Choose Sakari for Automated SMS Workflows?

Sakari gives sales, marketing, and support teams a powerful tool for text message automation. Our SMS platform offers a diverse range of automated workflows designed to help you efficiently engage customers at scale while keeping your communications compliant.

Here are just a few of the perks Sakari offers:

• Free 14-day trial (no credit card required)
• Fast, simple setup so you can start in minutes
• Powerful analytics to help you measure and optimize
• Integrations with 1,300+ CRM, communication, and other apps
• Upfront pricing plans without surprise charges added to your bill
• No charge for inbound texts and replies to your automated messages