Intercom SMS Text Messaging Integration

Why Intercom + Sakari?

We have your Intercom text messaging needs covered.

Quick integration setup
Send and receive SMS in Intercom
Manage multiple phone numbers
Use images, emojis, and links 😁
Create custom Intercom views

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Send Outbound Messages

With Sakari’s SMS widget directly inside of Intercom, you can manage all inbound and outbound text messaging right in your inbox.

Select your outbound number
Auto-populate a contact name or phone number
Send SMS from Intercom
Manage two-way SMS from the Intercom inbox

View Integration Setup

Conversation Tags

Sakari automatically adds two unique tags to the beginning of your conversation.

These tags include the Outbound Phone Number that the text is being sent from, along with an SMS tag that helps identify this as a text messaging conversation.

Watch Overview Video

Create Specific Views

Have multiple sales people? Differentiate text messaging conversations between your team members by creating a unique view that will show you only your own messages.

You can filter views based on the tags mentioned above:

SMS conversations
Outbound phone number

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Yes. You can manage all inbound and outbound conversations directly in your Intercom inbox.

Our 14-day free trial plan offers $5 USD of messaging credits for you to try out all the tools and features. No credit card is required to get started.

Your cost per text message is based on three criteria:

Your Sakari messaging plan
The length of your message, which is measured in segments
The destination country of the recipient

Yes, we set your account up with a dedicated phone number (international numbers can be provided as well). Sakari also has the ability to create dedicated phone numbers for each contact owner or team member. You can choose from long code numbers, landline numbers, and toll-free.

Text messages are measured in character batches called segments. You are billed for each segment sent and received. Segments are typically 160 characters in length, check out our SMS length calculator.

Sakari is offered in over 200 countries. To view a list of all supported countries, visit our pricing plans.

The integration setup only takes a few minutes and does not require any coding. Use this step-by-step guide to setup the Sakari and Intercom integration.

Intercom Text Messaging Integration

Sakari is the trusted text provider for thousands, including:

Intercom SMS Integration Features

Derek Kadis - Director of Adoption

Two-Way Conversations

Custom Views

Automated SMS Tags

Easy Setup

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Why Intercom + Sakari?

Send Outbound Messages

Did we mention the 14-day free trial?

Conversation Tags

Create Specific Views

Supercharge Your Intercom SMS Messaging

Unlimited Contacts

Mobile App

SMS Templates

Custom Attributes

URL Shortener

MMS Messaging

View Our Pricing Details

Frequently Asked Questions

Is two-way SMS supported?

How does the free trial work?

What is the cost of messages?

Do I get a dedicated phone number?

What is a message segment?

Do you support international SMS?

How do I configure the Intercom integration?

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