Two-Way Business Texting Software.

Send and receive text messages with leads, customers, and employees instantly using our two-way SMS service.

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Streamline Communication with 2-Way SMS

What is 2-way Texting?

Two-way texting (or 2-way SMS) is the exchange of text messages between two parties, like a business representative texting back and forth with a lead.

Why Businesses Should Use 2-way SMS?

Attention plus easy communication makes for happier–and more supportive–customers. 2-way SMS messaging opens the door for more revenue-driving opportunities, including:

  • Re-engaging lost leads
  • Driving more reviews
  • Offering targeted upgrades
  • Lead qualification automation
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Manage in One Spot

With an easy-to-use platform, Sakari lets you manage two-way text messaging straight from your desktop or the mobile app.

Focused Interactions

Mobile phones are right at everyone’s fingertips. Have meaningful conversations in real-time without missing replies, improving customer satisfaction.

Faster Responses

Stay connected more easily than with email and cold calls. 2-way SMS gives you the functionality to automate the way you message your leads and customers.

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No commitments. No credit card required.

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How Can You Use 2-Way SMS?

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Send and Receive SMS Online

More than likely, everyone you know has a phone— and that’s why businesses are utilizing SMS messaging services to reach their prospects and clients faster. Two-way text messaging allows business teams to connect on a more personal level with their contacts instantly.

Sakari’s two-way messaging lets you send and receive SMS communication from:

  • Local phone numbers
  • Toll-free numbers
  • Landline numbers
  • Short-codes
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Add Multi-Media Messaging

They say a picture is worth a thousand words— and now you can add MMS (images) directly into your text message for a unique customer experience. **MMS is only available for US and Canada.

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Connect Your Contacts

Track two-way SMS directly inside your favorite business systems by syncing your contacts with one of our integrations.

Connect HubSpot, Pipedrive, Intercom, Google, Zapier, Aircall and over 1,500 other apps to help you get the most out of Sakari.

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WHY

Our 2-Way Text Messaging Tools

Take customer engagement to the next level with these robust texting platform features.

SMS Campaigns

Pre-schedule text messages and SMS marketing campaigns for a certain date and time.

SMS Autoresponders

Setup SMS autoresponders when specific keywords are sent to your phone numbers.

CSV Imports

Use our CSV imports to add and edit contacts, create lists, and send messaging campaigns.

Phone Number Groups

Assign users to specific phone number groups to help distinguish your team channels.

Messaging Templates

SMS templates let you create a message once and then reuse it with just a click of a button.

Alphanumeric Sender IDs 

Outside of North America, send text messages from your existing Brand name using alphanumeric sender IDs.

Email to SMS

Receive text messages as emails, and reply to them from your email, with your replies being sent as text messages.

Landline Enablement

Send and receive text messages from your existing business landline or VOIP phone number.

Scheduled Messages

Schedule your 1:1 and messaging campaigns for future delivery at just the right time.

Check Out Sakari's Pricing Plans

Multiple pricing options for your business teams.

View Sakari Pricing Plans
TESTIMONIALS

Hear It From Our Customers

  • "Top off your important email campaigns with text! Our email open rate has improved by 5-10% with Sakari due to sending texts to those who haven't opened our emails. Also, the team is very friendly and provides prompt user support."

    Kyle_Thompson
    Kyle T. Catalyst Resource Group

  • Our businesses understands how absolutely foundational to our marketing and sales strategy this application is. On my end, Sakari has proved invaluable to my department and is worth every penny we spend to send texts -- literally!"

    Ashley-Stryker
    Ashley S. James Crawford Law

  • "I've been using Sakari for a couple of months. I'm still new to this SMS marketing, and their people were INCREDIBLY helpful, spending several Zoom sessions with me whenever I have a question, walking me through the system. Great company, great product, great people!"

    briank
    Brian K. The Securities Guys

  • "Sakari offers a great Product and their team provides wonderful customer service. We do sales by phone and adding services from Sakari has allowed us to expand our reach by texting potential customers. I would recommend this company 100%!!"

    lindsaya
    Lindsay A. Wayne Reaves Software
Frequently Asked Questions

Two-Way Texting FAQs

What are some of the most popular ways to use two-way SMS?

Some of the most popular use cases for two-way SMS messaging include mass texting, customer support and feedback collection, allowing businesses to send bulk messages and respond quickly to inquiries.

Businesses also use two-way SMS marketing for appointment confirmations and appointment reminders, enabling customers to reply and confirm or reschedule after receiving a text notification. 

What is a message segment?

SMS text messages are measured in character batches called segments. You are billed for each segment sent and received. Segments are typically 160 characters in length, check out our SMS length calculator.

How does the free trial work?

When you sign up for our 14-day trial, you'll receive $5 USD in messaging credits to use. No credit card is required. If you're ready to switch to a paid plan, just upgrade directly in the dashboard.

How do the pricing plans work?

We offer monthly subscriptions which start at $25 USD per month and include one free dedicated US, Canada, United Kingdom or France phone number (other countries are available for an additional charge).

Each plan has an associated message segment per country, which can be found here. These plans are all month-to-month with no contract and you can upgrade or downgrade at any time. Any unused credits in a month will roll over for a period of 90 days.

All messaging plans can be shared across your entire team, with unlimited users and contacts. Each plan is on a month-to-month term, with no contract, no per user fees, no setup fees and any unused credit will roll over for a period of 90 days.

At any point additional top-up credits can be purchased to supplement your credit - paying the same per message segment rate of your current plan.

How much do messages cost?

Your cost per text message is based on three criteria:

  • Your Sakari messaging plan
  • The length of your message, which is measured in segments
  • The destination country of the recipient

What if I don't use all my message credits?

Any unused credits from previous months will rollover for 90 days.

Do I pay for inbound messages?

Yes. Our plans charge for sent and received messages.

Can I use my existing phone number?

Sakari does not support messaging from your current mobile number. However, you can select a dedicated number from our phone number options— these include local numbers, toll-free, landline, or VoIP.

What countries do you support?

We have messaging support for 200+ countries. To view our complete list of countries, view our pricing page.

What if I have alphanumeric sender ID?

Typically, Sender IDs only support one-way communication. With our Sender ID response feature, your contacts can reply to your sender ID.

Does Sakari integrate with other applications?

Yes. Sakari integrates with over 1,000 of your favorite applications. Check out the integrations page.

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100% Free trial · Easy setup · No credit card required

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