Two-Way Business Texting Software.
Send and receive text messages with leads, customers, and employees instantly using our two-way SMS service.
Streamline Communication with 2-Way SMS
What is 2-way Texting?
Two-way texting (or 2-way SMS) is the exchange of text messages between two parties, like a business representative texting back and forth with a lead.
Why Businesses Should Use 2-way SMS?
Attention plus easy communication makes for happier–and more supportive–customers. 2-way sms messaging opens the door for more revenue-driving opportunities, including:
- Re-engaging lost leads
- Driving more reviews
- Offering targeted upgrades
- Automating lead qualification
Manage in One Spot
With an easy-to-use platform, Sakari lets you manage two-way text messaging straight from your desktop or the mobile app.
Focused Interactions
Mobile phones are right at everyone’s fingertips. Have meaningful conversations in real-time without missing replies, improving customer satisfaction.
Faster Responses
Stay connected more easily than with email and cold calls. 2-way SMS gives you the functionality to automate the way you message your leads and customers.
Start Your Free Trial Today
No commitments. No credit card required.
How Can You Use 2-Way SMS?
Send and Receive SMS
More than likely, everyone you know has a phone— and that’s why businesses are utilizing SMS messaging services to reach their prospects and clients faster. Two-way text messaging allows business teams to connect on a more personal level with their contacts instantly.
Sakari’s two-way messaging lets you send and receive SMS communication from:
- Local phone numbers
- Toll-free numbers
- Landline numbers
- Short-codes
Add Multi-Media Messaging
They say a picture is worth a thousand words— and now you can add MMS (images) directly into your text message for a unique customer experience. **MMS is only available for US and Canada.
Send via:
- Sakari attachment
- Directly in an integration
- SMS campaigns and workflows
Connect Your Contacts
Track two-way SMS directly inside your favorite business systems by syncing your contacts with one of our integrations.
Connect HubSpot, Pipedrive, Intercom, Google, Zapier, Aircall and over 1,500 other apps to help you get the most out of Sakari.
Our 2-Way Text Messaging Tools
Take customer engagement to the next level with these robust texting platform features.
SMS Campaigns
Pre-schedule text messages and SMS marketing campaigns for a certain date and time.
Autoresponders
Setup SMS autoresponders when specific keywords are sent to your phone numbers.
CSV Imports
Use our CSV imports to add and edit contacts, create lists, and send messaging campaigns.
Phone Number Groups
Assign users to specific phone number groups to help distinguish your team channels.
Messaging Templates
SMS templates let you create a message once and then reuse it with just a click of a button.
Alphanumeric Sender IDs
Outside of North America, send text messages from your existing Brand name using alphanumeric sender IDs.
Email to SMS
Receive text messages as emails, and reply to them from your email, with your replies being sent as text messages.
Landline Enablement
Send and receive text messages from your existing business landline or VOIP phone number.
Scheduled Messages
Schedule your 1:1 and messaging campaigns for future delivery at just the right time.
Check Out Sakari's Pricing Plans
Multiple pricing options for your business teams.
Hear It From Our Customers
Frequently Asked Questions
What are some of the most popular ways to use two-way SMS?
Some of the most popular use cases for two-way SMS messaging include customer support and feedback collection, allowing businesses to respond quickly to inquiries and gather insights. Additionally, businesses often use two-way SMS platforms for appointment confirmations and appointment reminders, enabling customers to reply and confirm or reschedule after receiving a text notification.
What is a message segment?
SMS text messages are measured in character batches called segments. You are billed for each segment sent and received. Segments are typically 160 characters in length, check out our SMS length calculator.
How does the free trial work?
When you sign up for our 14-day trial, you'll receive $5 USD in messaging credits to use. No credit card is required. If you're ready to switch to a paid plan, just upgrade directly in the dashboard.
How do the pricing plans work?
We offer monthly subscriptions which start at $25 USD per month and include one free dedicated US, Canada, United Kingdom or France phone number (other countries are available for an additional charge).
Each plan has an associated message segment per country, which can be found here. These plans are all month-to-month with no contract and you can upgrade or downgrade at any time. Any unused credits in a month will roll over for a period of 90 days.
All messaging plans can be shared across your entire team, with unlimited users and contacts. Each plan is on a month-to-month term, with no contract, no per user fees, no setup fees and any unused credit will roll over for a period of 90 days.
At any point additional top-up credits can be purchased to supplement your credit - paying the same per message segment rate of your current plan.
How much do messages cost?
Your cost per text message is based on three criteria:
- Your Sakari messaging plan
- The length of your message, which is measured in segments
- The destination country of the recipient
What if I don't use all my message credits?
Any unused credits from previous months will rollover for 90 days.
Do I pay for inbound messages?
Yes. Our plans charge for sent and received messages.
Can I use my existing phone number?
Sakari does not support messaging from your current mobile number. However, you can select a dedicated number from our phone number options— these include local numbers, toll-free, landline, or VoIP.
What countries do you support?
We have messaging support for 200+ countries. To view our complete list of countries, view our pricing page.
What if I have alphanumeric sender ID?
Typically, Sender IDs only support one-way communication. With our Sender ID response feature, your contacts can reply to your sender ID.
Does Sakari integrate with other applications?
Yes. Sakari integrates with over 1,000 of your favorite applications. Check out the integrations page.
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