Frequently Asked Questions
Get quick answers and expert advice on Sakari's text messaging platform through our concise FAQs page, covering setup, integration, and best practices for seamless communication solutions.
General
What is Sakari?
Sakari is an SMS marketing software platform that facilitates communication between businesses and their customers. Allowing for the seamless exchange of SMS messages, images, files, and location data.
Who is Sakari for?
Sakari is designed for businesses looking to enhance their customer engagement through SMS marketing. It is particularly useful for marketing, service, and operations teams who wish to communicate more effectively with their clients.
Can I use my own phone number?
You can if you’re in the US or Canada! If you have a landline or VOIP number already, don’t confuse your contacts by texting from a different one. Set up your number in Sakari easily by following these instructions.
How does billing work?
Our pricing is flexible and is based on how many texts you’ll send each month. If you don’t hit that number one month, your credits roll over for 90 days! Discover our pricing
How do I get started?
Jump into a 14 day free trial today and start connecting with your customers! With a complimentary phone number from us, dive right into authentic conversations and experience the difference firsthand. Sign up for free here
Can I see your product in action?
We have a live demo of our product. It’s 30 minutes long, we talk about setup, phone numbers and we answer all your questions. Save your spot!
Who do you integrate with?
We integrate with over 1,300 apps and a flexible API for effortless data centralization. View who we integrate with here.
SMS Marketing
What is 2-way SMS marketing?
Two-way SMS marketing allows businesses not only to send messages to customers but also to receive replies. This facilitates interactive conversations and better engagement with the audience. Read more.
What’s the AI assistant?
The AI assistant is a tool we created to maximize your marketing by helping to come up with variations on your message so you can send the most compelling content to clients. Read on.
How do I send bulk SMS?
Sending bulk SMS would typically involve using Sakari's platform to create and dispatch messages to a large list of contacts at once. Read more.
How do I automate my SMS marketing?
Automating SMS marketing with Sakari likely involves setting up workflows that trigger messages based on specific actions or events. This can be configured within your CRM of your choice or through Zapier, one of our integration partners. View our integrations here.
Deliverability
Can I use Sakari for international messaging?
Yes, Sakari supports messaging on an international scale, allowing businesses to reach customers worldwide. View our pricing here
How does Sakari ensure compliance with SMS marketing laws?
With Sakari's stringent compliance framework, you can embark on your text message marketing journey with confidence, equipped with the necessary tools to uphold customer trust and steer clear of legal pitfalls. View our deliverability guidelines.
How do I manage opt outs?
It’s important to respect when someone opts out of your text messages. Sakari removes the responsibility of manually checking this by automatically removing people who reply to a text with the words Stop or Unsubscribe. Find out more
Product
What channels can I deliver my message on?
Right now you can deliver messaging through SMS through our application or through various channels using our integrations.
What products do you offer?
Sakari offers an SMS marketing software that includes:
- Marketing campaigns - Create, manage, and automate your marketing campaigns efficiently. Additionally, gain valuable insights through comprehensive reporting to refine your strategies further.
- AI assisted messaging - Craft compelling messages effortlessly with Sakari AI, generating up to three variants instantly for seamless campaign integration. Simplify A/B testing to optimize your messaging for impactful results.
- Inbox - Manage your contacts, messages, and replies all in one place, and leverage AI for superior communication efficiency. Our platform offers a consolidated messaging inbox supporting hundreds of phone numbers, enabling you to schedule personalized one-on-one conversations and receive real-time responses.
- List & Contact management - Create, import, sync, segment, and enrich your list of contacts to ensure high deliverability and campaign performance. Construct enriched lists that are highly engaged and optimized.
- Mobile app - An iOS and Android app designed to keep you connected, regardless of your location. Manage multiple phone numbers within a single app, send MMS messages for richer communication, and stay updated with all notifications from your SMS campaigns.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.