Boost Sales With Retail Text Message Marketing

Launch new products, announce flash sales, and reward loyal shoppers. Reach your customer base instantly and drive traffic to your store with Sakari’s text message marketing for retail.

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How SMS is Transforming Retail Marketing

For retailers, in-store and online marketing campaigns aren’t enough. National chains and mom-and-pop shops alike need a reliable way to connect with customers at a moment’s notice. The retail industry is shifting to SMS campaigns to increase sales and cultivate loyal customers.

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Increase In-Store and Online Traffic with SMS

Send promotional messages, share limited-time discounts, and remind customers about sale dates or open hours via SMS. Text messages have an average 98% open rate, ensuring your marketing efforts won’t go unnoticed.

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Boost Customer Loyalty and Retention

Share exclusive deals, personalized discounts, and loyalty program updates via text to reward your best customers. Reduce churn and increase customer lifetime value with an SMS marketing strategy.

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Send Real-Time Alerts and Notifications

Never risk customers missing out on an in-demand item or a limited-time sale again. Use SMS marketing campaigns to keep customers in the loop about restocks, in-store sales, and ecommerce orders and delivery confirmations.

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Our inbound lead-to-sales opportunity conversation rate has improved by 174%... Our sales representatives use it for initial customer outreach, updates, and general communication. We also use it with HubSpot, which allows us to automate lead nurturing, reminds, and promotions.

Kaemon Maggard

Lead Application Analyst, Appsketiers

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Use Cases of SMS for Retailers

Regularly sharing relevant updates with shoppers can delight customers and improve business outcomes. With retail SMS marketing, large chains and small businesses can automate:

  • Flash Sale Announcements: Make sure customers never miss special pricing and drive more sales during limited-time events.
  • Personalized Coupon Codes: Invite shoppers to make their first purchase at your store and win new customers with discount codes.
  • Back-in-Stock Alerts: Notify your subscriber list the moment you’ve restocked popular items and earn more happy customers.
  • Loyalty Program Updates: Keep customers in the loop about your loyalty program and win more return customers.
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Features

Key SMS Features for Retailers

Take customer engagement to the next level with these robust texting platform features.

Landline Enablement

Already have a business landline for your retail store? There’s no need to purchase a new one for your SMS program. Enable text messages with Sakari’s text-to-landline solution and send SMS messages directly from your landline. Create a seamless customer experience that uses a single phone number for promotions and inquiries.

Promotional Campaign Scheduling

Text SMS subscribers in real time or schedule messages in advance. Automate one-off messages or drip campaigns to connect with customers at the optimal time. Market your business during busy shopping days or after open hours to boost engagement and conversions.

Two-Way Messaging

Make it easy for customers to text your team with questions about in-stock items, ecommerce orders, or store hours. Use Sakari’s two-way texting solution to provide immediate responses that help shoppers make decisions faster and build better customer relationships.

Abandoned Cart Recovery

Reduce customer drop-off before checkout. Use text messages to remind customers about items in their shopping carts and offer exclusive offers to complete the purchase. Recover lost sales and generate more revenue with automated SMS text messages.

Bulk Messaging

Send your retail store’s latest news directly to customers’ mobile phones. Use Sakari’s mass texting solution to connect with a large audience quickly. Generate buzz by announcing product launches, drive sales by promoting limited-time offers, and attract shoppers.

 Email to SMS

Receive text messages as emails, and reply to them from your email, with your replies being sent as text messages. This allows you to communicate with your customers more effectively. 

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“SMS is truly the simplest way to get participation from a busy client type.
Sakari has allowed us a highly scalable, engaging, and powerful way to connect with customers, store structured data, and bring transparency across teams. We've never been closer to our clients!”

Paul Wurth

Head of Sales, RenoRun Inc.

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Frequently Asked Questions

Retail SMS FAQs

What is Sakari SMS Marketing Automation Software?

Sakari SMS Marketing Automation Software is a powerful tool designed to help eCommerce businesses engage with customers through personalized, timely SMS messages. It automates various aspects of SMS marketing, from sending bulk messages to managing targeted campaigns, improving communication efficiency and effectiveness.

Is text message marketing effective for retail stores?

Text message marketing has high open and response rates, making it a smart solution for marketing retail businesses. With SMS campaigns, retailers can capture attention and drive results by reaching customers on their mobile devices instantly.

What are the benefits of SMS marketing for retail?

With Sakari, retailers can automate SMS marketing by sending both one-time promotional texts and ongoing drip campaigns. Text message marketing also allows for two-way communication, which can improve customer service and improve loyalty.

How can retailers ensure compliance with SMS regulations?

Make sure you have permission from customers before you begin texting them. Retail businesses must obtain an opt-in from every subscriber and include opt-out language in marketing messages.

Can SMS campaigns integrate with retail POS or CRM systems?

Yes, SMS platforms have integrations with POS and CRM systems, making it easy to sync customer data across marketing channels. Sakari integrates with popular CRMs like HubSpot, Pipedrive, and ActiveCampaign.

Goodbye isolated communications.
Hello Sakari.

Where every message meets its perfect match, right when it matters most.

Get Started with your 14-day free trial

Goodbye isolated communications.
Hello Sakari.

Where every message meets its perfect match, right when it matters most.

Get Started with your 14-day free trial