Stay Connected with Sakari’s Text Forwarding Service

Never miss a customer message or a critical update. Sakari’s text forwarding service delivers SMS messages to your preferred channel, so you can respond without delay and manage communication your way.

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+95%

Sakari SMS messages are opened within minutes

+98%

SMS messages delivered successfully, compared to email's 85% deliverability

+36%

Click Through Rate (CTR) with SMS, exceed email at 3.2%

What Is Text Forwarding?

Text forwarding is the process of delivering incoming texts to one or more additional channels. Automatically forward SMS messages to email inboxes, mobile devices, or online dashboards. This service makes it easy to receive SMS messages no matter where your employees are or which devices they prefer. It also keeps your team informed so they can respond efficiently.

Why Use a Text Forwarding Service for Your Business?

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Never Miss a Message

Send new messages to your preferred channel instantly. Text message forwarding gives you quick and reliable forwarding options for email, mobile phones, or online dashboards.

Never worry about missing important text messages or customer inquiries again. Get real-time access to incoming SMS messages, including critical updates and urgent requests. 

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Stay Aligned Across Channels

Let team members choose the notification channels that work best for them. Manage SMS on business messaging apps or personal phones, including Apple devices and Android devices.

Set up the forwarding workflows that fit your team best. Manage extensive contact lists from a single interface so you can automatically forward SMS messages to teams or individuals.

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Automate Message Forwarding

Stop wasting time on managing text forwarding manually. Automate the process by configuring custom rules for your business, teams, or employees.

Set up auto forward rules for message types like customer inquiries or team alerts. Schedule messages to forward at optimal times to improve response rates.

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Analyze & Optimize Communication

Gain insight into your communication strategy with real-time analytics. Track message delivery rates and response times to assess how well your setup is working.

Look for trends and make data-driven decisions to improve communication efficiency. Use detailed reporting to update SMS text workflows and improve results.

USE CASES

Use Cases for Text Forwarding

SMS forwarding is ideal for improving employee and customer communications across many different industries, including:

Customer Support

Route customer inquiries to your support team. Forward text messages to their preferred channels so they can respond more efficiently.

Sales & Marketing

Connect with engaged customers in real time. Take advantage of sales opportunities by sending new leads to sales reps for immediate follow-up.

Construction & Home Services

Keep contractors in the loop. Forward real-time updates from project managers or clients to ensure field teams are up to speed.

Healthcare

Make sure healthcare practitioners and administrators always have the latest information. Automatically forward patient inquiries or appointment confirmations.

Real Estate

Keep your real estate or property management team up to date. Forward tenant inquiries, maintenance requests, or leasing updates for quick action.

Recruiting & HR

Simplify your talent acquisition strategy. Forward applicant messages or hiring team updates to recruiting teams to streamline HR processes.

The Power of Choice

SMS forwarding makes customers and employees happier. Employees get to choose the devices and third-party apps they prefer for managing incoming messages. Customers get faster responses to their messages, which may improve loyalty and lifetime value.

Start Text Forwarding in 3 Easy Steps

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Choose Your Config

Start by deciding where to forward SMS messages. Sakari supports sending messages to smartphones, email inboxes, and online dashboards.

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Set Up Workflows

Next, configure workflows to forward messages to certain teams or devices. Customize rules for different types of messages, senders, or times of day.

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Monitor and Optimize

Once you activate forwarding, track the metrics closely and analyze performance. Use Sakari’s reporting tools to improve the setup and the results.

WHY

Why Choose Sakari as Your Text Forwarding Service?

Sakari is the trusted text messaging provider for thousands. Here’s why businesses of all sizes choose Sakari for text forwarding:

Seamless Automation

Send messages to mobile, email, or dashboard. Sakari instantly and automatically forwards messages to the channel of your choice.

Custom Workflows

Build the workflows your team needs. Sakari lets you create tailored forwarding rules to fit your unique team and business needs.

Advanced Analytics

Know exactly how your efforts are working. Sakari’s analytics offer real-time insights for tracking and optimizing communication.

Scalable for Teams

Get your entire team on board. Sakari helps you keep your entire team in the loop by routing messages to the right team members or groups.

Intuitive Interface

Stop wasting time learning a complex new platform. Sakari makes it easy to manage forwarding and contact lists without technical expertise.

Regulatory Compliance

Avoid privacy concerns and compliance issues. Sakari has built-in tools to ensure compliance with SMS and data privacy regulations.

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“SMS is truly the simplest way to get participation from a busy client type.
Sakari has allowed us a highly scalable, engaging, and powerful way to connect with customers, store structured data, and bring transparency across teams. We've never been closer to our clients!”

Paul Wurth

Head of Sales, RenoRun Inc.

Read Case Study
Frequently Asked Questions

Text Forwarding Service  FAQs

What is text forwarding?

Text forwarding involves sending incoming text messages to your mobile device, email inbox, or messaging dashboard. It allows you to manage communication via your preferred channel.

Can texts be forwarded to my email?

Yes, you can forward texts to your email inbox. With Sakari, you can forward all text messages or set up custom rules to forward select SMS messages only.

Can texts be forwarded to a landline?

No, it isn’t possible to forward texts to a landline. Sakari supports forwarding to mobile devices, email inboxes, and online dashboards only.

Can texts be forwarded to another mobile phone?

Yes, you can set up text forwarding to another mobile device. This option is helpful for automatically sending incoming texts to other team members.

Why should my business use text forwarding?

Text forwarding is ideal for simplifying communication. It helps teams avoid missing messages by sending texts to relevant inboxes, dashboards, and devices.

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Goodbye isolated communication.
Hello Sakari.

Where every message meets its perfect match, right when it matters most.

Get Started with your 14-day free trial

Goodbye isolated communication.
Hello Sakari.

Where every message meets its perfect match, right when it matters most.

Get Started with your 14-day free trial