SMS Quote Follow-Ups for Plumbing Companies

Jump Links
Why SMS Quote Follow-ups Matter
SMS Quote Follow-up Templates
How Sakari Helps Automate SMS Quote Follow-up
Most plumbing quotes don’t go cold because the customer lost interest—they go cold because no one followed up quickly enough. Whether it’s a water heater replacement, a slab leak repair, or a full repipe, timing matters. That’s why growing plumbing companies use SMS quote follow-ups to close more jobs, faster.
With the right follow-up text, you stay top of mind without being pushy—and win more business without chasing.
Messaging Templates
Save time and stay consistent with customizable SMS templates, making it easy to send professional messages at scale."

Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.
Why SMS Follow-Ups Work Better Than Email or Phone
When a homeowner requests a plumbing quote, they're usually comparing multiple providers. If your estimate lands in their inbox without any follow-up, they’ll likely forget—or go with the first company that follows up clearly.
Why SMS works:
- It’s fast: 98% of texts are read within minutes
- It feels personal: Customers are more likely to respond
- It’s actionable: One tap to reply or book
- It’s automated: Your team doesn’t have to manually follow up
Texting shows you're responsive, professional, and easy to work with—before the job even starts.
Send SMS Quote Follow-Up Templates
Timing is everything. Here’s a simple, high-converting quote follow-up flow:
Same Day (2–3 Hours After Sending Quote)
“Hi [First Name], we just sent your plumbing quote. Let us know if you have any questions or if you'd like to schedule the work. We're here to help!”
Next Day Check-In
“Hope you had a chance to review your quote. Ready to move forward or need adjustments? Text us anytime or call (555) 123-4567.”
2–3 Day Final Follow-Up with Incentive
“Still considering your plumbing quote? If you book by Friday, we’ll waive the service fee. Let us know if you'd like to lock it in.”
Automate Follow-Ups with Sakari
With Sakari, plumbing companies can automate SMS quote follow-ups using SMS Autoresponders and Workflows. Whether you're using HubSpot, Jobber, or another CRM, you can trigger follow-ups based on:
- Time passed since quote sent
- Deal stage changes
- No reply after X hours/days
- Tagging quotes as “hot,” “pending,” or “unresponsive”
What you can automate:
- Initial text 2–3 hours after quote delivery
- Reminder text 24–48 hours later
- Final message with a light incentive or booking urgency
Example: A quote is marked “sent” in your CRM → Sakari sends a personalized SMS follow-up 2 hours later → If no reply, another reminder goes out the next morning.
Win More Jobs with a Better Follow-Up
Plumbing leads are competitive—and often time-sensitive. Don’t let a great job slip away because of a missed follow-up. With Sakari, you can automate professional SMS quote messages that drive faster responses and more closed deals.
FAQs About Text Follow-ups
How many follow-up texts should I send after a quote?
2–3 total is ideal. Send one same-day, one next-day, and optionally a final reminder within 3 days. After that, consider a future seasonal promo.
Can I personalize the messages?
Yes. You can include customer names, service types, dates, and links using merge tags in Sakari.
Is it okay to include discounts in a follow-up text?
Absolutely. Light incentives like waiving service fees or offering a small discount can help nudge undecided customers.
What if I use a CRM like HubSpot or Jobber?
Sakari integrates directly with HubSpot and can sync with other platforms via API or Zapier. You can trigger follow-ups based on quote status or custom fields.
Do customers like getting texts about estimates?
Yes, especially when the tone is helpful, professional, and low-pressure. SMS is now a standard form of business communication for home services.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.