New Customer Welcome Text Templates for Pest Control Companies
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Why SMS Welcome Texts Matter
SMS Welcome Text Templates
How Sakari Helps Automate New Customer Welcome Texts
Your first message sets the tone. In pest control, where trust, timing, and transparency are everything, a well-crafted welcome text can make all the difference. It confirms the customer’s decision, builds confidence, and eliminates confusion—all in a single message.
That’s why modern pest control teams use SMS to welcome new customers immediately after a booking or quote confirmation.
Messaging Templates
Save time and stay consistent with customizable SMS templates, making it easy to send professional messages at scale."
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.
Why First-Touch SMS Matters in Pest Control
When someone books pest control, they’re often stressed—ants in the kitchen, termites in the walls, rodents in the attic. A fast, clear welcome message shows you’re reliable, organized, and ready to help.
With one automated text, you can:
- Confirm appointment details
- Provide prep instructions or expectations
- Offer a contact number for questions
- Set the tone for ongoing communication
It’s the digital handshake that builds long-term loyalty.
What to Include in a New Customer Welcome Text
Your message should be short, helpful, and action-oriented. Depending on your workflow, you may want to include:
- Appointment date and time
- Technician name (if assigned)
- Link to prep checklist or service info
- Confirmation prompt (“Reply YES to confirm”)
- Your contact number or team email
Example SMS Welcome Templates
Simple Booking Confirmation
“Thanks for choosing GreenGuard Pest Control! Your service is scheduled for Tuesday at 10 AM. Questions? Call or text us anytime at (555) 123-4567.”
Welcome + Prep Checklist
“Hi [First Name], we’re excited to serve you! Your pest control visit is set for Thursday at 1 PM. Please review this quick prep guide before we arrive: [link]”
Technician Intro + Confirmation
“You’re all set! Our tech Mike will arrive Friday between 9–11 AM. Reply YES to confirm, or text us if you need to reschedule.”
After-Hours Booking Follow-Up
“Thanks for booking with BugShield! We’ll confirm your appointment first thing tomorrow. In the meantime, you can check our FAQs here: [link]”
Automate Welcome Texts with Sakari
Using Sakari’s SMS Autoresponders and workflow automation tools, pest control companies can trigger welcome messages automatically when:
- A booking is made in your calendar
- A deal stage changes in HubSpot or your CRM
- A form is submitted through your website
With Sakari, you can:
- Customize messages using merge tags (name, appointment time, technician)
- Schedule different welcome flows for different service types
- Include prep links, phone numbers, or follow-up CTAs
- Track replies or confirmations automatically
FAQs About Welcome Texts
When should I send a welcome SMS?
Immediately after a booking or service confirmation. The faster you send it, the more professional and responsive your business appears.
What if the customer booked outside of business hours?
Use an automated message that reassures them their booking was received and that you’ll follow up the next business day.
Can I include prep instructions or a checklist in the message?
Yes—linking to a short prep guide or FAQ is a great way to reduce surprises and improve the first visit.
Should I allow replies to the message?
Definitely. Sakari enables two-way messaging so customers can confirm, reschedule, or ask questions via text.
What if I use HubSpot, Jobber, or another CRM?
Sakari integrates directly with HubSpot and can be connected to other platforms via API or Zapier for seamless automation.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.
Goodbye isolated interactions.
Hello Sakari.
Where every message meets its perfect match, right when it matters most.