Intercom
Text Messaging Integration
Sakari is the trusted text provider for thousands, including:
Intercom SMS Integration Features
Derek Kadis - Director of Adoption
"[Sakari is] a really easy-to-use, out-of-the-box text message sales enablement tool."
Two-Way Conversations
Send and receive text messages with your contacts directly from Intercom.
Custom Views
Create individual SMS conversation views for your team members.
Automated SMS Tags
With automatic SMS tagging, easily distinguish your texting conversations.
Easy Setup
Link your Intercom account directly with Sakari in less than a minute.
Why Intercom + Sakari?
- Quick integration setup
- Send and receive SMS in Intercom
- Manage multiple phone numbers
- Use images, emojis, and links 😁
- Create custom Intercom views
Richard C. - Digital Marketing Strategist
"The product works as described, the integrations are great, the iPhone app to reply to messages has been useful. Integration is easy. The support team are quick to respond. Overall great experience."
Send Outbound Messages
With Sakari’s SMS widget directly inside of Intercom, you can manage all inbound and outbound text messaging right in your inbox.
- Select your outbound number
- Auto-populate a contact name or phone number
- Send SMS from Intercom
- Manage two-way SMS from the Intercom inbox
Kyle Vahjen - Sales Enablement Specialist
“We love the revenue that comes from it.”
Conversation Tags
Sakari automatically adds two unique tags to the beginning of your conversation.
These tags include the Outbound Phone Number that the text is being sent from, along with an SMS tag that helps identify this as a text messaging conversation.
Steve M. - Director of Digital Engagement
"It's pretty amazing how easy it is to interact with hundreds (or probably hundreds of thousands, if we had that many) of users in the app as you text back and forth with your customers."
Create Specific Views
Have multiple sales people? Differentiate text messaging conversations between your team members by creating a unique view that will show you only your own messages.
You can filter views based on the tags mentioned above:
- SMS conversations
- Outbound phone number
Supercharge Your Intercom SMS Messaging
Explore Sakari features that will enhance your Intercom messaging all around.
Unlimited Contacts
Upload hundreds to thousands of contacts.
Mobile App
Take your messaging on the go with the Sakari mobile app.
SMS Templates
No need to retype the same SMS—just use a template.
Custom Attributes
Personalize your messages with name, birthday, etc.
URL Shortener
Save on your word count with our custom link shortener.
MMS Messaging
Send and receive pictures, GIFs, emojis, and more.
View Our Pricing Details
We have flexible pricing options for you and your teams, starting at $16/month.
Frequently Asked Questions
Yes. You can manage all inbound and outbound conversations directly in your Intercom inbox.
Our 14-day free trial plan offers $5 USD of messaging credits for you to try out all the tools and features. No credit card is required to get started.
Your cost per text message is based on three criteria:
- Your Sakari messaging plan
- The length of your message, which is measured in segments
- The destination country of the recipient
Yes, we set your account up with a dedicated phone number (international numbers can be provided as well). Sakari also has the ability to create dedicated phone numbers for each contact owner or team member. You can choose from long code numbers, landline numbers, and toll-free. Learn more about phone number options.
Sakari is offered in over 200 countries. To view a list of all supported countries, visit our pricing plans.
The integration setup only takes a few minutes and does not require any coding. Use this step-by-step guide to setup the Sakari and Intercom integration.
