Text Messaging Integration

Looking for a new way to communicate with leads and customers? Send and receive SMS messages to your contacts directly from Intercom.
Intercom and Sakari integration

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Intercom SMS Integration

Simple two-way SMS conversations directly from your Intercom inbox.

Send SMS in Intercom with Sakari widget

Two-Way Conversations

Send and receive text messages with your contacts directly from Intercom.

Custom Views

Create individual SMS conversation views for your team members.

Automated SMS Tags

With automatic SMS tagging, easily distinguish your texting conversations.

Easy Setup

Link your Intercom account directly with Sakari in less than a minute.

Start a 14-day free trial.

No commitments. No credit card required.

Empower teamS

Why Intercom + Sakari?

We have your Intercom text messaging needs covered.
Intercom SMS widget
Two-way SMS

Send Outbound Messages

With Sakari’s SMS widget directly inside of Intercom, you can manage all inbound and outbound messaging right in your inbox.

Conversation Tags

Sakari automatically adds two unique tags to the beginning of your conversation.

These tags include the Outbound Phone Number that the text is being sent from, along with an SMS tag that helps identify this as a text messaging conversation.

Intercom conversation views

Create Specific Views

Have multiple sales people? Differentiate text messaging conversations between your team members by creating a unique view that will show you only your own messages.

You can filter views based on the tags mentioned above:

Enhance Your Integration.

Discover Sakari’s powerful tools to take your business SMS to the next level.

Frequently Asked Questions

Yes. You can manage all inbound and outbound conversations directly in your Intercom inbox.

Our 14-day free trial plan offers $5 USD of messaging credits for you to try out all the tools and features. No credit card is required to get started.

Your cost per text message is based on three criteria:

  • Your Sakari messaging plan
  • The length of your message, which is measured in segments
  • The destination country of the recipient

Yes, we set your account up with a dedicated phone number (international numbers can be provided as well). Sakari also has the ability to create dedicated phone numbers for each contact owner or team member. You can choose from long code numbers, landline numbers, and toll-free. Learn more about phone number options.

Text messages are measured in character batches called segments.  You are billed for each segment sent and received.  Segments are typically 160 characters in length, check out our SMS length calculator.

Sakari is offered in over 200 countries. To view a list of all supported countries, visit our pricing plans.

The integration setup only takes a few minutes and does not require any coding. Use this step-by-step guide to setup the Sakari and Intercom integration.

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