Security & Trust
Every message you send lands on someone's phone right next to texts from their family and friends. That kind of access comes with responsibility. Sakari is built with the tools to help protect your customers' data, your sender reputation, and your ability to keep the conversation going long-term.
Every messaging channel operates under its own regulatory framework. TCPA governs SMS and voice in the US. GDPR covers electronic communications in Europe. The stakes for getting it wrong are real — TCPA violations alone can carry penalties up to $1,500 per message.
Sakari includes built-in tools to help your team stay on the right side of those rules, without needing to become regulatory experts:
CRM integrations — connect with HubSpot, ActiveCampaign, Pipedrive, and others so compliance workflows travel with your existing tools
When a contact texts STOP, they're removed from messaging automatically — no manual list cleanup required. Contacts can also re-subscribe or update their preferences at any time using opt-in and opt-out keywords.
Sakari's contact lists support keyword-based enrollment and customizable opt-in forms, so consent is captured at the source and your audience stays current. That keeps your sending reputation intact and your contact data working the way it should.
US carriers require businesses to register their local 10-digit numbers through the 10DLC system before sending A2P messages. Unregistered numbers are subject to filtering or blocking at the carrier level — meaning messages may never arrive, with no error or notification on your end.
Sakari simplifies the process by providing guided registration forms, educational content, and automated steps to help get your numbers correctly submitted to The Campaign Registry. And if toll-free numbers are a better fit for your sending volume or use case, Sakari supports those too — with their own registration pathway built in.
Compliance looks different depending on where you're sending. TCPA governs US recipients. GDPR applies across Europe. Other regions have their own rules — and they're evolving.
Sakari supports messaging to more than 160 countries through a single platform, with the opt-in, opt-out, and number management tools to help you send responsibly regardless of where your audience is. You get one place to manage it all, without stitching together separate tools for each market.
Most website visitors leave without ever taking action. Sakari Forms gives you a simple way to capture their information and start conversations through SMS — directly from your website, with consent built in from the start.
Every Sakari Form includes an explicit, unchecked opt-in checkbox with TCPA-compliant consent language — covering message frequency disclosure, data rate notice, and HELP/STOP instructions. Consent is affirmative, not assumed.
What you can do with Sakari Forms:
Available on Growth, Scale, and Enterprise plans. Learn more here.
Sakari takes your privacy seriously — and your customers' privacy too. We give you the ability to access, update, or delete any personal data in your account at any time. We've appointed an internal data protection officer, and our privacy practices are built around transparency, not fine print.
Customer phone numbers and conversation data are sensitive. Sakari stores all data in cloud-based infrastructure with encryption and access controls designed to keep it protected.
We take privacy and security seriously. We don't sell your data. We don't share your contact lists. Your customer information exists for one purpose: helping you communicate with the people who want to hear from you.
Bad data leads to bad delivery rates and wasted spend. Sakari includes phone number lookup and verification so you can confirm whether a number is mobile, landline, or disconnected before you send.
Clean lists mean better deliverability, lower costs, and fewer carrier complaints.
Every message you send through Sakari includes delivery status reporting. You'll know whether a message was delivered, failed, or is still in transit, across every country and carrier.
That visibility matters when you're running campaigns at scale and need to know your messages are actually landing.