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Voice: Unlock Business Potential with Every Conversation

Sakari's phone system lets your team make, take, and manage calls directly from the Sakari desktop program. Calling is cloud-based, so there are no physical desk phones to set up and no separate hardware to maintain. Anyone with an internet connection can place and receive calls from wherever they are working.

During a call, your team has the standard controls in one view, including mute, a keypad, transfer, and end call. Setup stays simple as your team changes, since you can add or remove phone lines without buying new equipment.

Yes. Call transferring lets you route a live call to a colleague or another department, so a customer reaches the right person without having to hang up and dial a different number. This keeps conversations moving and avoids making customers repeat the same details to multiple people.

Voicemail covers the times when no one is available to pick up. Inbound calls that go unanswered are sent to voicemail, so important messages are captured outside of working hours or during busy periods and your team can follow up when they are free.

Yes. Sakari's phone system keeps a comprehensive call history so your team can reference and follow up on past conversations. Each entry shows details like the contact, date, call duration, and the team member involved, which makes it easy to pick up where a previous call left off.

The call history can be filtered to focus on what you need, including views for all calls, missed calls, and voicemails, along with date ranges. That visibility helps reps tracking their own follow-ups and managers reviewing call activity across the team.

Sakari's phone system is available in the United States and Canada, which is where the service and phone numbers are supported. Businesses operating in those markets can set up calling for their teams once it is enabled on their account.

The phone system also supports international calling, so your team can reach contacts located outside the US and Canada when a conversation calls for it. This combination suits businesses based in North America that serve or sell to customers worldwide.

Yes. Sakari's phone system is designed as a flexible phone system for scaling businesses, so it adapts as your team size and call volume change. You can add lines when you are hiring and growing, then scale back when you need to, without being locked into fixed hardware or long setup cycles.

Because the system is cloud-based, scaling up does not mean installing equipment or reconfiguring desk phones. This makes it practical for businesses whose headcount shifts with seasons, campaigns, or growth stages.