Aircall SMS Integration

Sakari's Aircall integration adds two-way SMS to your existing Aircall phone numbers, so the same numbers your team uses for voice calls can now also send and receive text messages. There's no number change required, no porting, and no second phone system to manage. Inbound SMS routes into Sakari, outbound messages send through your Aircall numbers as the displayed sender, and your customers see one consistent business number for both calls and texts.

The integration links your Aircall account directly with Sakari in seconds with no coding or developer help required. Once connected, every Aircall number you have available can be enabled for SMS, and your team can start texting from the Sakari dashboard, the Sakari mobile app, or any of the other connected business tools in your stack.

Setup is a three-step process. First, create your Sakari account with the free 14-day trial. Second, link your Aircall account to Sakari through the native integration, which takes a few clicks and no technical setup. Third, start messaging from any text-enabled Aircall number using whichever Sakari interface works best for your team.

Most businesses are up and running in under five minutes from account creation to first text sent. The Sakari support team can help with number selection or migration questions if you're enabling SMS across a large set of Aircall lines, and the integration can be expanded or scaled back at any time as your team's messaging needs change.

Yes. Every inbound and outbound message flows into Sakari's shared inbox, where any team member with access can see conversations, assign threads to specific people, and respond in real time. This makes the integration especially useful for sales teams, support teams, and dispatch operations where coverage on a business number needs to be handled by multiple people rather than tied to a single account.

User roles and permissions let you give different team members different levels of access, phone number groups organize multiple users around specific Aircall lines, and full conversation history stays attached to each contact regardless of who handled the most recent reply. Notifications and routing rules also make sure urgent messages get attention quickly, so a high-priority inbound text doesn't get lost just because the person who usually handles it is offline.

Yes. The Sakari mobile app is available for both iOS and Android, and it gives your team full access to two-way SMS on text-enabled Aircall numbers from anywhere. Reps can start new conversations, manage contacts, respond to inbound texts, and check messaging history without being tied to a desk, which is especially valuable for field sales, on-the-go support, and operations teams that work across multiple locations.

The mobile experience stays in sync with the desktop dashboard in real time, so a conversation that starts on a phone can be picked up on a laptop later without losing context. This pairs naturally with Aircall's own mobile calling features, giving your team a complete voice and text experience on a single set of business numbers regardless of where they're working from.

Yes. Sakari delivers SMS to more than 100 countries, and that international reach applies to the Aircall integration just like any other Sakari sending channel. Whether you're texting customers in North America, Europe, Asia, Latin America, or other supported regions, every message routes through the same Sakari account with consistent reporting, time zone scheduling, and opt-out handling across all destinations.

For businesses with global customers, this means you don't need separate platforms or regional Aircall setups to handle international texting. Time zone scheduling delivers each message at the right local time for the recipient, and Sakari's broader integration ecosystem (HubSpot, Pipedrive, ActiveCampaign, Slack, and 1,300+ apps via Zapier) lets you trigger SMS from your existing CRM or operations workflows without changing how your team works.